PRIVACY POLICY

Privacy Statement – Taylor Forgings Limited

Last updated: 1st December 2025

Taylor Forgings Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, store, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Taylor Forgings Limited Registered in: United Kingdom Registered office: Queen Street, Sheffield. S1 1WR Email: compliance@taylorforgings.com Telephone: 0114 2759155

For the purposes of data protection legislation, we are the Data Controller of the personal data we process.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information you provide directly

• Name, job title, and contact details

• Billing and delivery addresses

• Payment information (processed securely through third-party providers)

• Enquiries and correspondence

• CVs and employment information (for job applicants)

2.2 Information collected automatically

• IP address and device information

• Website usage data (cookies, analytics – see our Cookie Policy)

2.3 Information from third parties

• Credit reference agencies

• Business partners

• Publicly available sources (e.g., Companies House)

3. How We Use Personal Data

We process your data for the following purposes:

• Managing customer accounts and fulfilling orders

• Communicating with you about enquiries, products, and services

• Processing payments and preventing fraud

• Maintaining our website and improving user experience

• Meeting legal, regulatory, and tax obligations

• Considering job applications and managing recruitment

• Maintaining business records and operational processes

4. Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Contract – to perform a contract with you or take steps before entering one

• Legitimate Interests – for the efficient operation of our business (balanced against your rights)

• Legal Obligation – to comply with UK law

• Consent – when you explicitly agree (e.g., for certain marketing communications)

5. Sharing Your Personal Data

We may share limited personal information with:

• Service providers (IT services, hosting, analytics, payment processors)

• Delivery and logistics companies

• Professional advisers (legal, financial, insurance)

• Government authorities when legally required

• Credit reference agencies (where applicable)

We do not sell your personal information to third parties.

6. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

• UK-approved International Data Transfer Agreements (IDTAs)

• Adequacy decisions

• Standard contractual clauses

7. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes described above, including:

• Order and financial records: typically 6 years (legal requirement)

• Employment and recruitment records: retained in accordance with HR policies

• Marketing data: until you opt out or withdraw consent

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk Telephone: 0303 123 1113

9. Security

We use appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

10. Cookies

We use cookies and similar technologies to improve website performance and user experience. For more details, please see our Cookie Policy.

11. Updates to This Privacy Statement

We may update this Privacy Statement occasionally. Any changes will be posted on our website with a revised “Last updated” date.

12. Contact Us

If you have questions or would like to exercise your data protection rights, contact:

Data Protection Officer / Privacy Contact Taylor Forgings Limited Email: compliance@taylorforgings.com